Privacy and Cookies policy

Explaining our commitment to protecting the privacy of our users as well as visitors to our website

This privacy and cookie policy was last modified: May 2012

This privacy statement covers the website http://support.mimas.ac.uk, and this page explains how we gather and use your information. Please be aware that your use of this website constitutes your acceptance of this policy.

Collection of information

Mimas is the sole owner of the information collected on http://support.mimas.ac.uk. When you use the Mimas website, we collect and track personal information, either by asking you about yourself (e.g. your name, institution, email address) or by using data-tracing software that records your Internet Protocol (IP) address.

Personally identifiable data you choose to provide

If you submit a form or email us with a query, comment or suggestion, we will use the personal data that you provide to reply to your message.

We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for the purposes of future communications. We will not share this information with any third party unless you have consented to this.

Log files

As is true of most websites, we gather certain information automatically and store it in log files. Continuous log files are maintained for Mimas web server activity and the information collected includes details of:

We may use this information, which does not identify individual users, to analyse trends, administer the website, track users' movements around the website, improve users' experiences with the website, and gather broad demographic information about our user base as a whole.

Please note that we do not link this automatically-collected data to personally identifiable information. However, the data may be kept in an anonymised form for historical records.

Cookies

What are cookies and what are they used for?

Cookies are small text files that are stored by your web browser. They are primarily used to remember if users have visited the website before, and to improve the way that sites work. For example, cookies can be used to:

There are different types of cookies, for example:

First party and third party cookies

First party cookies are set by the website you're visiting. They send data only to the servers for that domain, and the data cannot be altered or retrieved by any other website. If a user visits a website and a separate company sets a cookie through that website, this is a third party cookie. Examples of third party cookies are those set by social networks.

Session and persistent cookies

Cookies can expire at the end of a browser session or they can be stored for longer. Session cookies are not stored long-term; they are set when you visit a website, and expire as soon as the browser is closed.

Persistent cookies are stored on your device in between browser sessions and allow preferences to be remembered. They are used for a variety of reasons, including recording your preferred search results display.

To find out more about cookies, visit AboutCookies.org or All About Cookies.

How we use cookies

We use the following cookies on our site (http://support.mimas.ac.uk):

Cookies for Measuring Website Usage (Google Analytics)

We use Google Analytics to analyse how our visitors use this website, in order to improve your experience on the site.
Google Analytics uses only first-party cookies, which are available only to Mimas, and don't reveal any personally identifiable information.

Provider Name (as of 26 May 2012 Typical Content Expires
Google _utma Randomly generated number 2 years
Google _utmb Randomly generated number 30 minutes
Google _utmc Randomly generated number When you close your browser
Google _utmx Randomly generated number 2 years
Google _utmxx Randomly generated number 2 years
Google _utmz Randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) 6 months

More information about Google Analytics cookies is available here:

Managing and deleting cookies

We use cookies to improve the way our website works, and we don't gather any personally identifiable information. Blocking or deleting the cookies will impact on the way that the site works and you could lose some functionality, however you can control and manage cookies if you wish. You can visit AboutCookies.org for more information about how to control cookies on the major web browsers.

Use of information

The Mimas website (http://support.mimas.ac.uk) aims to provide visitors with accurate information about Mimas. Any information we collect from users/visitors is used to improve our service to you.

We may use statistical information to create a better website for users of the Mimas website. Also, we may use the information you provide to send you additional information about activity at Mimas (relating to our portfolio, research or news).

Note: Usage statistics are kept for services covered by a Service Level Agreement, and may be made available to support staff, the suppliers of the resource, and our sponsors/funders.

Communication

Based on the personally identifiable information you provide, we will communicate with you in response to your enquiries to provide the information or help you request the relevant information.

We will communicate with you by email or telephone, in accordance with your wishes.

Notification of changes

We reserve the right to modify this privacy policy at any time, so please review it frequently.

If we decide to change our policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any changes made will be effective when posted.

Links to other websites

This website contains links to other websites that are not owned or controlled by Mimas. Please be aware that we are not responsible for the content and/or privacy practices of such other websites. Therefore, we encourage our users to be aware of when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies solely to information collected by this website (http://support.mimas.ac.uk).

Contact information

If you have any questions or concerns regarding this privacy statement, please contact us.

Email and telephone

E: info@mimas.ac.uk
T: +44 (0)161 275 6109

Postal address

Mimas
Roscoe Building (5th Floor)
The University of Manchester
Oxford Road
Manchester
M13 9PL
United Kingdom

Website URL

http://support.mimas.ac.uk